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JOB DESCRIPTION AND RESPONSIBILITIES
OTHER DUTIES/RESPONSIBILITIES
REQUIREMENTS
WORK AUTHORIZATION
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Commercial Tire Sales/Service Manager
Blairsville, PA · Transportation/LogisticsJOB DESCRIPTION AND RESPONSIBILITIES
- Responsible for Road Service Call Center calls and managing all outside PM s and repairs.
- Establish and monitor department KPI s and individual metrics continual improvement in productivity and customer service.
- Review and approve high value and/or major repair estimates to ensure suggested repairs meet acceptable industry standards and that all applicable manufacture warranties have been applied.
- Review Road Service work orders to ensure billing and task coding is accurate to all G/L accounts.
- Monitor, on a daily basis, all inside and outside repairs while in process or post repair to capture unapplied warranties.
- Analyze tire problems and advise customer as to solutions.
- Perform tasks to service employees in accordance with customer needs and employee skills.
- Maintain a clean and orderly work area.
- Ensure adherence to all OSHA, and DOT safety regulations.
OTHER DUTIES/RESPONSIBILITIES
- Other duties can and will arise, and candidate should be prepared to take on these challenges openly.
REQUIREMENTS
- Ability to work in a fast paced, demanding environment.
- Must be able to work independently and also in a team environment doing other job duties as assigned.
- Position may require work responsibilities outside of normal business hours and infrequent travel.
WORK AUTHORIZATION
- United States (Required)
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.