Automotive Retail Manager

Hazleton, PA · Retail

Job Title: Retail Manager
Location: Hazleton, PA
Employment Type: Full-Time

About the Role

We are seeking a driven and experienced Retail Manager to lead the daily operations of our Hazleton, PA location. In this role, you'll combine strong leadership skills with deep automotive knowledge to manage technicians, ensure customer satisfaction, and drive overall business performance. You’ll serve as the vital link between our service team and customers, ensuring a seamless and professional experience from start to finish.

Key Responsibilities

Oversee daily store operations and ensure sales and profit goals are met
Hire, train, coach, and supervise technicians and front counter staff
Manage work schedules to meet revenue and productivity goals
Monitor and maintain appropriate inventory of parts, tools, and equipment
Conduct monthly audits for inventory, vehicles, and facility compliance
Provide exceptional customer service and timely resolution of customer concerns
Collaborate with regional and local leadership on strategies to grow the business
Track employee performance and develop improvement plans when needed
Enforce all company policies, procedures, and values

Qualifications & Requirements

Minimum 3 years of experience in automotive service management or related field
At least 2 years hands-on vehicle repair experience
Proven ability to lead teams and drive operational success
Strong communication skills, with the ability to explain automotive services clearly
High school diploma or GED required; ASE certifications are a plus
Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Ability to lift up to 50 pounds and work a flexible schedule
Valid driver’s license and a clean driving record
Must be at least 18 years old

What We’re Looking For

A natural leader with a strong work ethic and commitment to service excellence
Detail-oriented and organized, with strong time management skills
Customer-focused mindset and a passion for the automotive industry
Integrity, reliability, and a results-driven approach

Why Join McCarthy Tire?

At McCarthy Tire, you're not just starting a job—you’re building a career with a company that values your growth, safety, and success.

Strong safety culture & paid training – We invest in your safety and development from day one.
Weekly pay – Get paid reliably and on time, every week.
Medical, Vision, & Dental benefits – Comprehensive coverage to support you and your family.
Paid holidays & PTO – Enjoy a healthy work-life balance with paid time off.
Career growth & advancement opportunities – We promote from within and provide a clear path to grow your career.
Supportive team environment – Work with professionals who care about your success.

Check out our full list of benefits: www.mccarthytire.com

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other legally protected status.