Job Title: Assistant Service Manager
Job Summary
We are seeking a reliable and customer-focused Assistant Service Manager to support daily service operations and ensure an excellent customer experience from vehicle intake through completion. The ideal candidate is organized, communicates clearly, and thrives in a fast-paced automotive environment.
Key Responsibilities

• Provide outstanding customer service from vehicle intake to release, including any necessary follow-up.
• Listen carefully to customer concerns, inspect vehicles, and help determine the appropriate repair plan.
• Advise customers on recommended auto repairs and provide accurate pricing estimates.
• Communicate with parts vendors and technicians to ensure required parts and services are available.
• Keep customers informed with timely updates on the status of their vehicle repairs.
• Answer detailed questions regarding services performed and pricing.
• Maintain accurate and organized customer records and files.
• Schedule service appointments over the phone.

Additional Duties

• Other duties may arise as business needs change. Candidates should be flexible and willing to take on additional responsibilities as required.

Education & Experience

• High School Diploma or GED required.

Requirements

• Ability to work in a fast-paced, demanding environment.
• Valid driver’s license required.
• Ability to work independently as well as collaboratively within a team.
• Willingness to perform additional job duties as assigned.

Work Authorization

• Must be authorized to work in the United States.

Why Join McCarthy Tire?
At McCarthy Tire, you’re not just starting a job—you’re building a career with a company that values your growth, safety, and success.

• Strong safety culture and paid training – We invest in your safety and development from day one.
• Weekly pay – Get paid reliably and on time, every week.
• Medical, vision, and dental benefits – Comprehensive coverage to support you and your family.
• Paid holidays and PTO – Enjoy a healthy work-life balance with paid time off.
• Career growth and advancement opportunities – We promote from within and provide a clear path for career development.
• Supportive team environment – Work with professionals who care about your success.

Check out our full list of benefits at: www.mccarthytire.com
Equal Opportunity Employer
McCarthy Tire is proud to be an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds and do not discriminate based on race, color, gender, age, religion, sexual orientation, national origin, disability, veteran status, or any other legally protected status.