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Service Writer - Join McCarthy Tire!

  • Harrisburg, PA

Tire Service Writer
McCarthy Tire Service
McCarthy Tire Service is a fourth-generation, family-owned company serving the transportation industry since 1926. We are seeking a dependable Tire Service Writer to join our team.
What We're Looking For
The ideal candidate has:
  • 1+ year of tire sales and/or service writing experience
  • Strong knowledge of commercial and passenger tire products and services
  • Experience with invoicing, coding, billing, purchase orders, and work orders
  • Valid driver's license
  • Strong customer service and communication skills
  • Basic math and accounting skills
  • Good computer, typing, and data-entry skills
  • Ability to multitask and work in a fast-paced environment
  • Professional attitude, reliability, and strong teamwork skills
  • Ability to lift up to 25 lbs. and remain active throughout the workday
Responsibilities
  • Greet customers and manage service needs from intake through completion
  • Assess customer concerns and recommend appropriate tire/service solutions
  • Prepare estimates and explain pricing and recommended repairs
  • Communicate with technicians, parts suppliers, and customers
  • Provide customers with updates on service progress
  • Schedule appointments and answer service-related questions
  • Maintain accurate customer records, work orders, invoices, and other documentation
  • Support pickup and delivery of tires and service products as needed
What We Offer
  • Competitive compensation
  • Team-oriented work environment
  • Career advancement opportunities
  • Paid holidays, vacation, and personal days
  • Medical, dental, vision, and prescription coverage
  • 401(k) with company match
  • Wellness program with incentives
  • Employee assistance program
  • Company-paid life and short-term disability insurance
  • Additional voluntary insurance options
Join McCarthy Tire Service and build a long-term career with a company that values its people.
Equal Opportunity Employer: McCarthy Tire Service considers qualified applicants without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or other protected status.